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How To Grow Your eBusiness And Build An Online Community

Wed, Jun 20th 2007: Melbourne, Australia: Eastern Business Network

A non-technical introduction to the concept of "web 2.0" and how businesses can make the most of it to engage with customers in a more personal way. This talk is a logical follow-on from my "How To Build A Website And Stay Sane" talk, and assumes the audience members already have websites but want to know how to maximise its effectiveness and improve communication with customers and suppliers.